Roofing FAQ

Roofing Army specializes in asphalt roofing, including installation, replacement and inspections. We prioritize quality and customer satisfaction in every project.

Roofing Army currently serves Oakland, Macomb, Wayne, Lapeer and Genesee Counties with plans for more locations!

The easiest way to schedule a free roof inspection is by clicking the orange "Free Inspection" button found on all pages. You can also call us at (248) 326-2020

Yes! We're licensed residential builders in each state we do business in. We make sure to always stay up to date on our continued education so we know the newest codes and construction standards. 

Yes, we carry a $1,000,000 general liability policy in case of any issues, damages, etc. 

While we can’t give a standard answer on exact roofing timelines, generally, in winter and early spring, we can install a roof within 1-2 weeks, and in late spring to fall, expect a 2-4 week wait. Most roofing projects require a building permit, which we handle for you, including any inspections—making the process as stress-free as possible. Permit costs vary by location, but we’ll clearly communicate any additional fees upfront.

While we prefer Atlas shingles, we install a variety of shingles from different manufacturers based on extensive hands-on experience. After evaluating your roof, we’ll recommend the best option suited to your needs, budget, and home structure.

We make the process as easy as possible, requiring very little from you. We recommend securing any fragile items on the walls or ceilings, as vibrations during installation could cause damage. On the day of installation, work begins between 7:00 and 7:30 AM, so please move vehicles out of the garage the night before to avoid any disruption.

We prioritize the well-being of our customers and roofing teams above all else. On the day of your installation, we actively monitor weather conditions to ensure they are safe for work. Should we foresee any potential hazards, like high winds or rain, we will reach out to you to discuss the implications and may need to reschedule your project for safety reasons.

Protecting your home during a roofing installation is something we take pride in, and we tailor our setup to each job. We come equipped with protective materials like wood, tarps, and lumber, ensuring your property is safeguarded before we even start work.

We will never leave your property without a thorough cleanup like some companies might, but guaranteeing every stray nail is found would be unrealistic. However, we use careful methods to ensure your yard and driveway are free of loose nails.

Ice dams form when warm air in the attic melts snow on the roof, which then refreezes at the eaves, blocking proper drainage. This occurs due to heat escaping from the home, not cold air entering, leading to potential leaks as the ice builds up.

Signs you may need a new roof include frequent leaks, missing or damaged shingles, and visible sagging or discoloration on the roof surface. Additionally, if your roof is more than 20 years old and showing wear, it might be time for a replacement.

We highly recommend Atlas shingles for your home, as we've found them to be superior to other brands in several key areas. With proper installation and care, Atlas shingles can last between 25 to 50 years.

Roof damage from storms, hail, or other natural disasters is often covered by homeowners insurance, but the specifics depend on your policy. While the age of your roof may impact reimbursement, most policies cover damage from events like hail, fallen trees, or fires. However, wear and tear or long-term leaks are generally not covered, and some policies may require roof inspections for older roofs. It’s important to file a claim promptly and consult your agent for details on coverage.

Most residential roofs we install are completed in a single day, thanks to our army. Larger or more complex projects may require a second day, but we always prioritize quality, safety, and customer satisfaction to ensure your home is well-protected.

While some companies charge for detailed roof inspections, Roofing Army provides free roof inspections so we can help you identify if you need a new roof or just roof repairs. From there, we go over options and create a mission plan that works for you and your budget. 

A roof inspection will take about an hour as we don't like to rush through the process but we don't like to drag them out either. Rushing an inspection could lead to missed issues and we like to ensure that every problem is identified so the correct course of action is taken. 

We highly recommend and prefer that you are home during your roof inspection for a few reasons. 1) We like to take a look into your attic to identify any insultation/ventilation problems, as well as rotted deck boards. 2) Your roof is important and we think that making such a big decision should involve meeting the person responsible for the job. 3) A detailed report is created for your roof and we like going over it in-depth so you're making an educated decision.

We want to make sure there's attic access because attics could identity issues with your roof that are not noticeable from the outside. Things such as stained deck boards, insulation that's not evenly spread, mold, mildew and other symptoms can help us identity a faulty roof.

Yes, after our roof inspector has thoroughly checked your roof out, he or she will put together three options for three different budgets. 

A roof inspection will include three detailed quotes, a Recon Report detailing a score of your current roof, pictures and/or videos of obvious damage or signs of wear, warranty information, financing options and product information.

Yes, we provide you a "Recon Report" which is a detailed report card for your roof that involves a scoring system to give each aspect of your roof a passing or failing grade. This will give you a good idea of the problems at hand, if any.

The cost of installing a new asphalt roof typically ranges from $5,000 to $15,000, depending on the size and complexity of your roof. On average, homeowners can expect to pay $3 to $5 per square foot. We offer free estimates to provide an accurate quote based on your specific needs.

Several factors influence the cost of your roof, including:
- The size of your roof (measured in square feet).
- The type and quality of asphalt shingles you choose (standard vs. premium).
- The pitch or steepness of your roof.
- The condition of the existing roof and underlying structures.
- Labor and material costs, which may vary seasonally.
- Any additional features like skylights, chimneys, or complex designs.

Our team includes cleanup and disposal in our estimates, so there are no surprises.

Your area's weather and regulations can influence roofing costs:

Weather conditions: Extreme winters and seasonal storms may require durable shingles rated for high winds and freezing temperatures.

Local building codes: Permits and inspections are required for roofing projects in certain areas, which can add to the overall cost.

Our team ensures compliance with local regulations and installs roofing materials designed to withstand your climate.

In some cases, repairs can be a cost-effective option if the damage is localized, such as a few missing shingles or small leaks. However, if your roof is older than 20 years, has widespread damage, or underlying structural issues, replacement may be more cost-effective in the long run. We’ll assess your roof’s condition and recommend the best solution for your budget.

Yes! Roofing Army proudly offers discounts for military members, veterans, and seniors as a way to give back to our community. Contact us for details on our current promotions and eligibility requirements.

Insurance may cover the cost of a new roof if the damage is due to unexpected events like storms, wind, or hail. Coverage depends on your policy and the nature of the damage. We can assist you with the claims process by providing detailed inspections and documentation to submit to your insurance provider.

Hearth is a financial technology company that connects homeowners with a network of 18 lender partners, facilitating financing for home improvement projects. By partnering with Hearth, Roofing Army offers clients access to personalized loan options, enabling them to manage roofing expenses through affordable monthly payments. This collaboration simplifies the financing process, making essential roofing projects more accessible and budget-friendly for homeowners.

Hearth offers loan options with no prepayment penalties, giving Roofing Army customers the flexibility to pay off their balance early. Paying sooner can save homeowners money on interest.

Interest rates for personal loans through Hearth can start as low as 7.99%, but the annual percentage rate (APR) depends on factors like your credit score, debt-to-income ratio, loan amount, and more. With Roofing Army and Hearth, you’ll receive transparent terms tailored to your financial situation.

When applying for financing through Hearth with Roofing Army, it’s important to understand credit inquiries. Hard inquiries occur when you formally apply for a loan, credit card, or mortgage, providing lenders with a detailed credit report. These inquiries may temporarily impact your credit score and remain on your credit report for up to two years. Soft inquiries, on the other hand, occur during pre-qualification or pre-approval and provide lenders with a high-level credit summary without affecting your credit score. Hearth’s pre-qualification process only involves a soft inquiry, so you can explore loan options worry-free.

Hearth’s prequalification process, offered through Roofing Army, does not affect your credit score. However, if you choose to apply for a loan directly with a lender, this may result in a hard credit pull, depending on the lender’s policies. A hard pull could temporarily impact your credit score.

To apply for financing through Hearth with Roofing Army, homeowners need to provide their name, contact information, physical address, Social Security Number, and income verification. Additionally, your credit report must be unfrozen or unlocked to proceed with the application.

Homeowners can view prequalification results for loans up to $250,000 with flexible terms ranging from 1 to 12 years, making it easy to find a financing option that fits their needs.

Homeowners can typically expect to receive their funds within 2–7 days after their loan is approved, ensuring a quick and efficient process to start your roofing project.

Every financing option has its pros and cons. Roofing Army recommends using Hearth to explore your estimated monthly payment options. This helps you understand your buying power and determine a monthly payment plan that fits your budget and preferences.

Our Roofing Army Battle Tested Warranty covers labor and materials, addressing defects, installation errors, and repairs for leaks or issues caused by faulty workmanship.

Yes, the warranty excludes damage due to natural disasters, neglect, or improper maintenance. It also doesn't cover modifications made by other contractors.

To make a warranty claim, contact our customer service team with your details, and we'll guide you through the process to ensure a swift resolution.

Yes, our warranty is transferable, adding value to your home for potential buyers.

If you experience an issue covered by the warranty, contact us, and we'll schedule an inspection to assess the situation and determine the necessary steps for resolution.

We have a three different Battle Tested Warranty options in regards to workmanship. Our workmanship warranties are 10, 20 and 30 years depending on the package you select. Our shingles are backed by a manufacturer lifetime limited warranty.

If you notice any issues after installation, contact us immediately. We'll evaluate the problem and take appropriate action under the warranty.

No, routine maintenance is the homeowner's responsibility and is not covered by the warranty.

Additional coverage options may be available, so please contact us to discuss your needs.

You may need to provide a copy of your original warranty and any documentation related to the issue, such as photographs.

You should involve your insurance company for roof repairs if you experience significant damage due to storms, hail, or other qualifying events that could lead to costly repairs.

You should involve your insurance company for roof repairs if you experience significant damage due to storms, hail, or other qualifying events that could lead to costly repairs.

The timeline can vary based on your insurance company, but claims can take anywhere from a few weeks to several months to process, depending on the complexity of the damage and required inspections.

Our team is ready to answer any questions you have about the claims process and provide the necessary documentation to support your claim.

If your claim is denied, contact us for assistance. We can help you understand the reasons and guide you on how to appeal the decision.

Yes, we can assist you with the necessary documentation and communication with your insurance company.

This can vary by insurer and your specific situation. It's best to check with your insurance company for their policies on claims.

While it's not required, being present during the inspection can be beneficial to discuss any concerns directly with the adjuster.

If your damage is not covered, we can provide you with cost-effective repair options and financing solutions.