Frequent Questions
At Roofing Army, we ensure homeowners have clear answers to all their warranty-related questions. Whether it’s understanding coverage periods, the process for filing a claim, or what’s included under workmanship and material warranties, we’re here to help. We also guide you through maintaining your roof to keep your warranty valid and explain how to address issues quickly and efficiently. With Roofing Army, you’ll feel confident knowing your roof is protected every step of the way.
What does the Roofing Army Battle Tested Warranty cover?
Our Battle Tested Warranty includes a lifetime limited manufacturer’s warranty on shingles, covering material defects, and a 10-30 year labor warranty for installation depending on your package selection. This warranty ensures protection against leaks due to faulty materials or workmanship and guarantees compliance with local building codes and manufacturer installation standards. Annual inspections by a Roofing Army specialist are required to maintain warranty coverage.
What should I do if I experience a problem with my roof?
If you notice any issues, please contact us immediately. Our team will evaluate the problem and determine if it falls under warranty coverage, ensuring prompt and efficient service.
Are there any exclusions to the warranty?
Yes, the warranty does not cover damages caused by severe weather events, natural disasters, or lack of proper maintenance. We recommend regular inspections to keep your roof in optimal condition.
How do I file a warranty claim?
To file a warranty claim, simply reach out to our customer service team. Provide details of the issue, and we’ll guide you through the process to ensure a swift resolution.
How can I ensure my roof remains eligible for warranty coverage?
To maintain warranty eligibility, it’s important to schedule regular inspections and perform necessary maintenance. Ensure that any repairs are conducted by certified professionals and keep documentation of all work performed on your roof.